Terms of Service
These terms apply to your use of franklinclutch.com and purchases from Franklin Clutch, operated by Charles Franklin LLC. By placing an order, you agree to these terms and our linked policies. You must be an adult with the legal capacity to enter a purchase agreement.
Our products
We offer adult women’s evening clutches. Product pages describe each style and the available options. Review the selected color, size and carrying details before ordering. Photographs may vary in appearance across screens and lighting. Measurements, where supplied, are approximate and do not guarantee interior capacity or fit for a specific item.
Prices and orders
Prices are in U.S. dollars. The price displayed for your selected option, shipping and any applicable tax are shown before order submission. An order acknowledgment confirms receipt of your request; acceptance occurs when shipment is confirmed. If an item becomes unavailable, an address is unsupported or a material pricing or description error affects an order, we will contact you and provide the option to cancel for a refund rather than make an unapproved substitution or price change.
Keep your order and account details accurate. You are responsible for safeguarding account credentials and for activity on your account. Contact us if you suspect unauthorized use.
Delivery, returns and cancellations
Our Shipping Policy states delivery areas, costs and estimates. Processing takes 1–3 business days; transit takes 2–7 days. Estimates are not event-date guarantees. Our Refund Policy explains the 30-day return request period, eligibility, return address and refund process. Contact us promptly for cancellation requests before shipment.
Website use
Use this website lawfully. Do not interfere with site security, submit fraudulent information, misuse forms or copy our branding and original content for commercial use without permission. Product and brand content remains protected by applicable intellectual property laws.
Responsibility and legal rights
We aim to provide accurate information and a reliable shopping experience. To the extent permitted by law, we are not responsible for indirect losses caused by misuse of products or circumstances outside our reasonable control. Nothing in these terms excludes liability or consumer rights that cannot legally be excluded.
These terms are governed by the laws of Texas and applicable U.S. federal law, without limiting mandatory consumer protections in your location. Please contact us first with any concern so we can work toward a resolution.
Privacy and changes
See our Privacy Policy for information about personal data and cookies. We may update these terms; the terms in effect when you place an order apply to that order.
Contact
Charles Franklin LLC · Franklin Clutch
23664 Spring Branch Trl, Montgomery, TX 77316, United States
sales@franklinclutch.com · +1 (936) 304-9854
Monday–Friday, 9 a.m.–5 p.m. Eastern Time